The developer faces a dilemma if unprepared for a mold emergency. Reactions escalate quickly. Mold is not just a warranty issue but potential groundwork for litigation. A mold related incident gains intensity with a life cycle all its own. Homeowners ask hard questions. Preparation includes understanding that health-based complaints by homeowners are materially different in nature than a warranty service call. You and your people need to be prepared to communicate when the emergency hits.
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